Please be aware that delivery times may be slightly longer than usual due to the global pandemic and current heavy loads that courier and postage services are dealing with at this time.  Apologies for the inconvenience; this is out of my hands (I will chase things up when needed). Stay safe ❤

 

Items will be sent to the address you have specified at checkout so please ensure this is accurate and up to date. 

Items that are ready for delivery will be posted within 1-2 working days.

The price of postage includes packaging costs. Trees will be double boxed; packing peanuts to keep your tree(s) in place with larger trees getting secured at the base with shrink wrap or paper and tape, and a filling of packing peanuts or reused protective packaging in between the inner and outer box for protection.  Packing chips are eco friendly (100% starch) and biodegradable/compostable. Paper tape is used to seal up the boxes - this does not need to be removed if recycling your boxes.

Prices are inclusive of packaging and insurance costs. All orders will require a signature upon delivery and a tracking number will be provided once your order has been posted.

All prices quoted are in GBP / Pound Sterling.

UK

Items valued at £50 and over will have to be sent Special delivery for insurance purposes

Royal Mail 2nd class signed for 

 

                              

 

Royal Mail 1st class signed for

 

                                   

 

Special Delivery

 

                                                     

DHL

Flat rate                                                                                 £10.00
 

UK delivery included on orders over £199 

 

Jersey and Guernsey

Royal Mail 2nd class signed for

 

Special Delivery by 1pm next day 

 

Parcelforce globalpriority - from 3 days delivery

                           

Parcelforce globalexpress - delivery from 1 day

 

 

 

                        

Australia

International Tracked 

 

 

 

US/Canada/NewZealand

International Tracked and Signed

 

 

Please be aware you may be subject to, and responsible for any import charges once it reaches your country. Twysted Roots is not responsible for paying these additional charges or for any delays due to customs. It is recommended you contact your local Customs office if you require any additional information.

Order value under £30

Order value over £30 to £49

Order value over £50

£4.70 postage and packaging

£6.70 postage and packaging

Not available for this service

£5.75 postage and packaging

£8.00 postage and packaging

Not available for this service

Order value under £30

Order value over £30 to £49

Order value over £50

£8.00 postage and packaging

£8.50 postage and packaging

Order value up to £99

Order value over £99

Order value under £30

Order value over £30 - £49

Order value over £50

Royal Mail 1st class signed for

Order value under £30

Order value over £30 - £49

Order value over £50

£4.70 postage and packaging

£6.70 postage and packaging

Not available for this service

​​

£5.75 postage and packaging

£8.00 postage and packaging

Not available for this service

Order value up to £99

Order value over £99 - £150

Order value over £150

£9.00 postage and packaging

£11.00 postage and packaging  

Due to size/weight will go by Parcelforce globalpriority

£30.00 postage and packaging

£32.00 postage and packaging

£38.00 postage and packaging

£45.00 postage and packaging

Order value up to £50

Order value from £50 - £99

Order value from over £99 - £150

Order value over £150

£57.00 postage and packaging

£60.00 postage and packaging

£62.00 postage and packaging

£67.00 postage and packaging

Order value up to £50

Order value from £50 - £99

Order value from £99 - £150

Order value over £150

£26 postage and packaging

£32 postage and packaging

£75 postage and packaging

Order value under £70

Order value £70-£140

Order value over £140

£24 postage and packaging

£32 postage and packaging

£75 postage and packaging

Order value under £70

Order value £70-£140

Order value over £140